• Does your Limousine company carry appropriate insurance, licenses, and operating authority?

  Tryst Limousine carries the appropriate insurance, an operating permit for the city of Kansas City Missouri, and United States Department of Transportation (USDOT) authority. Please inquire with Tryst Limousine for proof of each of these items if needed.

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• Does the Chauffeur have appropriate licenses, training, and permits?

  Tryst Limousine chauffeurs have appropriate drivers license for the state of Missouri, the chauffeurs have been appropriately trained, and carry permits necessary to do all business in the Greater Kansas City area. Please inquire at the time of reservation if you have questions.

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• Does the Limousine company have recent pictures of the vehicles posted on their website or can you set up an appointment to view the vehicle of your choice?

  For photos of our fleet, please go to our fleet page. If you would like to schedule a showing of our fleet, please contact Tryst Limousine directly via email or phone.

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• Is the vehicle you are renting the right size for your party?

  Tryst Limousine currently runs a 8-10 passenger, 120" stretch, black Lincoln Town Car custom made by DaBryan Limousine. DaBryan Limousine is a QVM dealer and has an extensive track record of quality products. You may visit DaBryan by going to their website. DaBryan Coach Builders

  Tryst Limousine can provide services for one to eight (1-10) passengers. If needed, Tryst Limousine can refer other Limousine companys if you require a smaller or larger vehicle for your event.

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• Does your Limousine company provide policies for overtime rates?

  Many Limousine companies will charge you a full hour even if your time runs for example 10 minutes over the contracted time. Be sure to ask if it is possible for the Limousine company to charge the overtime rate on 15 minute or 30 minute increments in the event of overtime. If your event ends early enough, most Limousine companies will schedule subsequent jobs after your scheduled event. Because some events (weddings, airport services, etc) are not always predictable, you may need the service longer than anticipated.

• Can you get a detailed contract or invoice from your Limousine company for your event?

  Your contract or invoice should include the date of service, the time of pickup, number of hours you have reserved the vehicle, the size, make, model and color of the vehicle, the total price for the event, including chauffeur gratuity, overtime charge requirements, routing information, (i.e. pickup and drop off), and any other relevant information you may require.

  The contract or invoice should contain language detailing the company's policies regarding deposits, cancellations, and the company's liability in the event services are not able to be met. This eliminates the Limousine company canceling your reservation due to gaining a better profit from another account.

  In the contract and invoices with Tryst Limousine, this detailed information will be provided either via email or through the United States Postal Service.

  Additional information from the Better Business Bureau - Check Out Limousine Services Before Hiring - or read below:

• Check references. Choose an experienced, reputable company with numerous references. If a company can demonstrate that they have successfully operated for many years and has a solid reputation for quality and safety, you are probably in good hands. Contact your BBB for a reliability report.
• Ask for proof of insurance. Operators should be eager to provide proof of valid, current insurance coverage for their fleet. Be aware that some limousine service providers insure their vehicles under a personal auto policy, if at all. Personal auto insurance policies rarely cover the clients who hire the vehicle.
• For service taking you or your party across state lines, check with that state for regulations and compliance. In some states, the vehicle can be stopped and immediately impounded if found not in compliance.
• Seek quality chauffeurs. A professional chauffeur is equally as important to the success of your event as a nice vehicle. Choose a provider that places a high value on the caliber of their chauffeurs.
• Get everything in writing. Special occasions, such as birthdays, weddings and proms, commonly require personalized attention to your specific requirements. The more specific your requirements, the further in advance you should reserve and pay for your limousine. When doing so, insist on a written contract that clearly states all details of your reservation.
• Know your rights. Inquire about the company's cancellation policy and get a copy in writing.
• Look before you buy. If you haven't used the provider before and time allows, visit the company in person before hiring them. The time to find out what you're getting is not on the date of the special occasion.

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• Will the Limousine company have a live person available during the scheduled event in case you require any assistance?

  Tryst Limousine will always have a contact person available during your event that can make decisions based on the needs of you, the customer. A phone number will be provided when needed at the time of arrival of your limousine. This will give you the best ability to contact your driver for any special requests or the main office as needed.